Office Hours: Monday - Friday: 9am - 5pm
Cloud communication services enable the same sophisticated audio and video capabilities as even the largest players in your industry. A hosted solution allows access to modern applications like virtual audio attendant and Unified Communications, or products like voice, chat, data, technologies, and more that integrate with your phone. Companies with cloud communications improve customer service, employee productivity, and customer connections.
Remote success requires a cultural shift towards normative off-site collaboration. Thriving remote worker teams prioritize strong connectivity, seamless operations, and high-quality communication tools such as chat, videoconferencing, file sharing, and remote desktops. With the right culture, processes, and technology, organizations can create an environment where virtual teams thrive, fostering resilience and adaptability in the evolving remote work landscape.
An omnichannel contact center provides diverse communication options such as phone calls, email, live chat, social media, messaging apps, and video. Integration across these channels distinguishes it from multichannel, enabling centralized tracking of customer interactions. This capability enhances customer journey management and boosts contact center efficiency by simplifying issue resolution for agents.
The world of technology can be fast-paced and scary. That's why our goal is to provide an experience that is tailored to your company's needs. No matter the budget, we pride ourselves on providing professional customer service. We guarantee that you will be satisfied with our work.
RNew InfoTech is a leading UCaaS and CCaaS provider, continually evolving to offer the best products and services in the industry, such as cloud PBX, SMS, chat, video conferencing, screen sharing, and mobility features.
Our infrastructure is geo-diverse with active-active redundancy, and each extension is dual-registered. We have two physical data centers in NJ and FL and two cloud hubs in Virginia and Iowa: Virginia, built in Google Cloud, and Iowa, in AWS.
We extend our services worldwide.
RNew Cloud uses geographically diverse data centers across the country to maintain service in case one facility has a power outage. That means if we lose power due to a hurricane in Florida, another location will take over seamlessly. And your customers will never know.
• No impaired service
• Data Centers in Florida, New Jersey, Virginia, and lowa
No long hold times, or transferred calls. Talk to our US-based, local support team whenever you need us.
As your local provider, we get to know your business more than other providers can. Plus, we can stop by to understand your needs!
Our team is ready to help troubleshoot any hiccup you may run into. A dedicated support line with 24/7 US-based help will
put you and your team at ease.
Redefining the way we work, one flexible moment at a time.
Unifying tools for a streamlined work experience.
Elevate efficiency without compromising on quality at minimal cost.
| 1-10 USERS | 11-49 USERS | 50+ USERS |
|
 Unlimited Extensions MONTHLY  |
 Unlimited Extensions MONTHLY  |
 Unlimited Extensions MONTHLY  |
    + Call Recording 30-day Storage $4.99/user 1-year Storage $7.99/user
    + SMS Messaging $4.99/user
    + Toll Free Numbers $1.99/month (additional 3 cents per minute for all inbound calls)
    + Video Conferencing $10.99/month
+ Enterprise Level Users $7.99/month
